Hi, I’m Michael.

You can call me Miz. Brooklyn born & raised. I live in San Francisco, where I no longer compare everything to New York.

I’m an operations leader in tech with experience building & scaling customer support teams and orgs at companies of all stages.

I helped change the way people move around cities from the earliest days at Uber, and I’m currently Head of Ops at Levels.

I enjoy cycling, playing polo, drinking coffee, and reading about technology, design, transportation, cities, and privacy.

You can browse posts I’ve made on this blot, links I’ve saved to Pinboard, articles I’ve read on Instapaper, rides I’ve done on Strava, newsletters I used to send to friends (before it was cool), and music I’ve listened to on Rdio (before it went away).

You should send me an email to say hello.