Hi, I’m Michael.

You can call me Miz. Brooklyn born & raised. I live in San Francisco, where I no longer compare everything to New York.

I’m an operations leader in tech with over ten years experience building & scaling customer support teams and organizations at companies of all stages.

I helped change the way people move around cities from the earliest days at Uber, and I’m currently Head of Ops at Levels where we’re working to solve the metabolic health crisis.

I enjoy cycling, playing polo, and drinking coffee while reading about technology, design, transportation, cities, and privacy.

Looking for more? Browse links I’ve saved to Pinboard, articles I’ve read on Instapaper, rides I’ve done on Strava, newsletters I’ve sent to friends, and music I’ve listened to on Rdio.

You should send me an email to say hello.